Mediation

Mediation - (noun)

Definition

The use of a mutually agreed upon third party, called the mediator, who will attempt to end a disagreement between two parties (for example an employer and an employee) by helping them talk about and agree on a solution.

Extra

Source: Adapted from Business English and Cambridge English Dictionary
Example of Use: A 2009 study conducted in Slovenia looked at the attitude of different organisational members towards mediation as a possible method of conflict resolution.